Truck spilling contents, from the Boston Public Library.
It’s a special kind of disappointment when the VA insists you prove your claim using records they lost. Now it may even prove harder. An audit recently found that an employee at the St. Louis National Personnel Records Center misplaced about 800 files, nearly 3/4ths of the files he was assigned.
A substantial number of the vets I help face this tough scenario. The government loses their service records, and then the VA refuses to take the veteran at his or her word regarding medical treatment or duty station. I have yet to come across a case where the VA gave the veteran the benefit of the doubt in these cases. Your only real chance is to rely on your own resources to find records, collect statements and corroborate your claims.